Career

CICS is a not-for-profit organization with a mission to empower newcomers in settling and integrating as contributing members of Canadian society through diverse, professional and innovative programs and services.  We work to enable newcomers to fully integrate, participate and contribute to all spheres of Canadian society.  Our success stems from our workforce culture bound by three core values: Compassion, Inclusion and Collaboration.

Reference:             02-24 / Worker (Contract until Dec 2024)     

Job Title:               Settlement Worker – Farsi Speaking

Team/Unit:             York Region Settlement Team

Location:               MSWC / Newmarket Centre / Welcome Centres in York Region / Other itinerant locations

Hours:                    35 hours per week; may be required to work irregular hours including   evenings, weekends and some holidays

Salary Range:       $47,520 to $53,472

Current Rate:        $26.11 per hour

Status:                   Unionized

Responsibilities:

·         Provide information and support to newcomers (including asylum claimants), particularly women and their families, through individual interviews and organization of group sessions, support group, or workshops on a wide range of settlement issues;

·         Provide case management service to newcomers (including asylum claimants) and their families;

·         Facilitate access to needed services and resources where there are barriers due to language, culture and race by providing interpretation or translation;

·         Provide needs assessment, information and orientation services to newcomers (including asylum claimants), particularly women, to facilitate adjustment in the community and the settlement process;

·         Outreach and deliver / facilitate settlement workshops based on developed materials to newcomers and their families;

·         Establish partnership and work with external organizations to provide service to newcomers and their families;

·         Information and referrals service that support newcomers, particularly women, learn about and understand Canadian systems in their settlement process;

·         Facilitate access to needed referrals and appropriate services in the community where there are barriers due to language, culture and race;

·         Keep the team updated on all new information and be cooperative in maintenance of information by tracking government policies and community resources in order to effectively inform and refer clients;

·         Respond to clients' enquiries in a timely manner and ensure accurate information is available to clients for accessing services and programs;

·         Prepare and submit accurate and timely statistical and progress reports as required;

·         Establish and maintain excellent working relationship and communication with internal and external groups;

·         Recruit and train volunteers in supporting the planning and implementation of programs;

·         Attend internal/external meetings as required and provide summaries to Manager;

·         Carry out any other duties or tasks as assigned from time to time by the manager.

Qualification and Requirements:

·         Canadian University degree or equivalent, in Social Sciences, preferably Social Work, and at least two years of related work experience;

·         Excellent understanding of the settlement and integration issues of refugees and asylum claimants;

·         Good understanding of the needs of immigrant women;

·         Excellent knowledge of government and community resources for immigrant women and refugees;

·         Skilled in program organization and community outreach;

·         Excellent communication, inter-personal and problem-solving skills;

·         Proficiency in written and spoken English, as well as second language commonly used by clientele –Fasi;

·         Ability to work in a multicultural environment;

·         Ability to work with Microsoft Office Suite;

·         Willing to travel between community locations in York region and Toronto;

·         Valid Ontario driver license and use of car is a strong asset;

·    A negative result in Vulnerable Sector Screening;

Resumes and cover letters are to be sent to CICS by email: hr@cicscanada.com by January 29, 2024.

Application should quote # Job 02-24 / Settlement Worker Contract (Farsi speaking) and address the covering letter to:

Hiring Committee

Centre for Immigrant and Community Services (CICS)

2330 Midland Avenue,

 Toronto, ON

 M1S 5G5

CICS is an equal opportunity employer. We provide accommodations during the recruitment process for persons with disabilities if required. This will be in accordance with the Accessibility for Ontarians Disability Act and Ontario Human Rights Code. We thank all those who respond to this posting. Only those selected for further screening will be contacted. No telephone call inquiries.